Privacy Policy
Last Updated: May 21, 2026
1. Introduction
Hermani Digital ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our digital marketing services, or utilise our CRM solutions.
By accessing our website or using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that you voluntarily provide to us, as well as data automatically collected when you interact with our digital assets.
A. Personal Information
When you fill out a form, request a consultation, or sign up for our services, we may collect:
Contact Information: Name, email address, phone number, and physical or business address.
Business Information: Company name, website URL, industry, and specific marketing or CRM needs.
Billing Information: Payment details, billing address, and transaction history.
B. Automatically Collected Data
When you visit our website, we automatically collect:
Device and Usage Data: IP address, browser type, operating system, and pages visited.
Tracking Technologies: Cookies, web beacons, and similar technologies to track user activity and improve website functionality.
C. Client Data
In the course of providing marketing and CRM services, we may process personal information on behalf of our clients. This data is processed strictly in accordance with our clients' instructions and our service agreements.
3. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide, operate, and maintain our marketing services, website setups, and CRM implementations (including platforms like Go High Level).
Communication: To respond to inquiries, send service updates, and deliver promotional materials (you may opt-out of marketing communications at any time).
Personalisation: To tailor our services and recommendations to your specific business requirements.
Analytics and Improvement: To analyse website traffic, monitor campaign performance, and improve our digital offerings.
Compliance: To fulfill legal obligations and enforce our terms of service.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Third-Party Service Providers: We may share data with trusted vendors and software partners (e.g., CRM platforms, automation tools like Zapier, payment processors, and hosting providers) who assist us in operating our business. These parties are contractually obligated to keep your information secure and confidential.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if such action is necessary to protect the rights, property, or safety of Hermani Digital, our clients, or the public.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security and Storage
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
Your personal information may be stored and processed in Australia or other jurisdictions where our third-party service providers maintain facilities.
6. Your Privacy Rights
Under the Privacy Act 1988 (Cth), you have specific rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate, incomplete, or outdated information.
Opt-Out: You may unsubscribe from our marketing communications at any time by following the instructions included in those emails.
Complaints: If you believe we have breached the Australian Privacy Principles (APPs), you may lodge a complaint with us directly.
To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
contact us
Let's Work Together
Contact us
Have a question, need more information or ready to take the next step? We're always happy to help. You can reach out to us by giving us a call, sending us an email or filling out the contact form on this page. Whether you're just curious or looking to start a project, we'll make sure to get back to you as soon as possible with the answers you need.
